For Hotel Operators
We deploy the full system at no cost — hardware, software, inventory, and maintenance all covered. You earn a revenue share on every guest order, scaled to your property size.
No capital outlay — we cover the hardware, software, inventory, and maintenance. The hotel provides roughly 500–700 sq ft of back of house space with standard utility (MEP) hookups for the system.
Who We Work With
RoomRunner's current system is designed for full-service hotels with 300 or more rooms. We're expanding to serve smaller properties soon.
Full-service hotels, resorts, and casino properties. Our complete MDS and robot delivery system is purpose-built for properties at this scale.
For large operators and multi-property groups, RoomRunner can be tailored well beyond the standard model.
We're developing a lighter-weight version of RoomRunner for boutique hotels, independents, and select-service properties under 300 rooms.
Traditional vs. RoomRunner
Revenue Calculator
Enter your property details for a real-time revenue estimate. Your revenue share is automatically assigned based on your room count.
Want a higher share? Hotels can choose to cover select upfront items — such as elevator integration — in exchange for an increased revenue share. These arrangements are worked out case by case. Ask us how →
Your estimated annual revenue share
Based on your 12% revenue share — actual terms determined per property
Estimate based on your assigned revenue share, calculated from your room count (10% at 300 rooms, scaling to 25% at 2,000 rooms). Assumes 33% guest ordering engagement rate, 1.3 guests per room, and $3.00 ordering fee. Actual results vary. All hardware, software, inventory, and maintenance covered by RoomRunner at zero cost to the hotel.
FAQ
How the numbers work and what to expect as a hotel partner.
No capital outlay. RoomRunner covers the hardware, software, inventory, and installation — no licensing fee and no added staffing cost. What we ask from the hotel is the space: roughly 500–700 sq ft of back of house area with standard utility (MEP) hookups for the system. Some properties also choose to co-fund select integrations for a higher revenue share — see below.
Hotels receive 10% to 25% of total guest order revenue, scaled to property size (300–2,000 rooms). The percentage is fixed at proposal time.
Yes. Hotels can choose to cover select upfront items — for example, elevator integration — in exchange for a higher revenue share. These arrangements are decided case by case based on the property and the scope involved, so reach out and we will walk through the options with you.
RoomRunner does by default. We purchase, stock, and restock all products, so the hotel never carries inventory risk and you earn on every sale without owning anything. That said, the model is flexible — hotels that would prefer to own and manage the inventory themselves can. It just takes a conversation to tailor the arrangement to your property.
Guests pay via Stripe at checkout, or the charge posts to their room bill if your billing system is integrated.
Yes — for enterprise setups, RoomRunner can carry items already prepared by your existing kitchens and restaurants, so you make use of the staff, equipment, and food production you already have instead of building a separate menu. That creates two revenue streams for the hotel: you sell the food to RoomRunner and you earn a share of the final guest order.
Depending on local laws and regulations, RoomRunner works with each property's team to ensure compliance for alcohol and tobacco sales. Where required, ID verification technology can be integrated into the app and ordering workflow. This isn't a core platform feature, but it's available as an optional capability for properties in jurisdictions that need it.
Tell us about your property and we'll get back to you within one business day. No commitment, no cost.