Operations Dashboard
Your team gets a real-time view of every order, sales figures, and stock levels — without operating anything. RoomRunner runs the system and handles the inventory; your dashboard shows you all of it.
See every active order in real time — placed, preparing, en route, delivered. Filter by status, time, or room number.
Inventory
RoomRunner owns, stocks, and restocks all inventory in the Micro Distribution System. Your team never places a supplier order or handles a product — but you have complete transparency into stock levels, movement, and low-stock alerts in real time.
This is the standard, zero-cost model — but it's a starting point, not a fixed rule. Prefer to manage and own the inventory yourself, or structure the arrangement differently? We're open to it. It just takes a conversation to tailor the model to your property. Let's talk →
RoomRunner purchases, manages, and replaces all products. You earn on every sale without owning a single item.
See real-time stock levels and how every item is selling, with low-stock alerts before anything runs out. No one knows your guests better than you, so we work with your team continuously to refine and evolve the selection — you flag what to add or drop, and RoomRunner handles the purchasing and restocking.
Your team gets their own login with access to sales reports, order history, top items, and delivery performance — all in real time. Export any date range as a CSV formatted for your accounting software.
RoomRunner runs and configures the system day to day, so your team isn't stuck managing settings. Pricing rules, hours, taxes, payment methods, and team access are all adjustable — tell us what your property needs and we set it up and fine-tune it with you over time.
We set the tax rates that apply to guest orders so every receipt and report stays compliant for your property.
Tell us when ordering should be available and we configure it — around the clock or limited to set windows that fit your property.
We configure minimum order amounts and cross-sell suggestions to shape how guests order — just tell us what works for your property.
We set up the roles you need — Managers see everything, Inventory roles see stock and sales, Sales Viewers see reports only.
We configure how guests pay — charged to the room bill via your billing integration, or by card through Stripe at checkout.
Tell us what to add, remove, or reprice anytime and we configure it for you — RoomRunner handles the purchasing and restocking.
FAQ
What hotel teams typically ask about running RoomRunner.
No. RoomRunner is fully automated. Your existing team doesn't manage any part of the delivery or inventory process.
RoomRunner does. We own, stock, and restock all products. Your team never places a supplier order — but you can see exactly what's selling in real time, and you can request menu or stock changes anytime based on what you see.
Guests pay via Stripe at checkout, or charges post directly to the room bill if your billing system is integrated. We configure this during setup.
You decide who gets access, and we set up the accounts. Role-based accounts give Managers full access, Inventory roles visibility into stock and menu performance, and Sales Viewers reports only.
Tell us about your property and we'll get back to you within one business day. No commitment, no cost.